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Legal Document
Privacy Policy
How SherAlgo handles personal data, legal bases, disclosures, and your privacy rights.
1
Scope and Controller
This Privacy Policy describes how SherAlgo collects and processes personal information when you browse the site, submit support requests, or purchase products. SherAlgo acts as the data controller for data collected directly by us through our website and support channels.
2
Data Categories We Collect
We may collect identity data (name), contact data (email), transaction and billing references, account and licensing metadata, device and technical data (IP address, browser details, timestamps), and support content you voluntarily provide (messages, logs, screenshots, attachments).
3
Purposes and Legal Bases
We process data to deliver products, activate and maintain licenses, provide technical support, detect abuse and fraud, comply with legal obligations, and improve service quality. Depending on context, processing is based on contract performance, legal obligations, legitimate interests, or consent where required.
4
Payments and Financial Data
Payment transactions are processed through third-party payment providers. SherAlgo does not store full card credentials. Payment processors maintain independent privacy and security controls under their own terms.
5
Disclosure and Subprocessors
We may share relevant information with hosting providers, payment processors, analytics and security vendors, and professional advisors where necessary to provide and protect services. We do not sell personal information for monetary consideration.
6
International Transfers
Your information may be processed in countries different from your place of residence. Where legally required, we implement suitable safeguards for cross-border data transfers.
7
Retention and Deletion
Data is retained only as long as reasonably necessary for contract delivery, support records, fraud prevention, legal compliance, tax/accounting retention requirements, and dispute handling. After retention obligations expire, data is deleted or anonymized where feasible.
8
Security Controls
We implement administrative, technical, and organizational safeguards to protect data against unauthorized access, disclosure, alteration, or loss. No digital platform can be guaranteed fully secure.
9
Your Privacy Rights
Depending on your jurisdiction, you may request access, correction, deletion, portability, restriction, or objection to processing. You may also request information about categories of data collected and disclosed. We may verify identity before fulfilling requests.
10
Cookies and Tracking
We may use cookies and comparable technologies for session continuity, operational security, and performance analytics. You can control cookie behavior through browser settings, but some site functionality may be affected.
11
Policy Revisions
We may update this policy periodically to reflect legal, technical, or operational changes. Material revisions are reflected by updating the effective date and, where appropriate, additional notice mechanisms.
12
Contact and Data Requests
For privacy inquiries or data rights requests, contact [email protected].