SherAlgo LayerPro FAQ

Everything you need to know about SherAlgo LayerPro — the MT5 Expert Advisor built for structured trade layering, dynamic risk management, and disciplined position control.

Have a question that isn't covered below? These answers cover licensing, setup, compatibility, payment, and how the panel's core tools work in practice — from layering logic to risk guards. If you still need help, email [email protected] and we'll respond within 24-48 hours, Monday through Friday.

Frequently Asked Questions

Everything you need to know about SherAlgo

What is SherAlgo LayerPro, and how does it help traders?

SherAlgo LayerPro is a MetaTrader 5 Expert Advisor (EA) built for structured trade execution. It combines layered order placement, risk controls, management actions, and optional automation inside a cleaner modular panel. The upgraded foldable interface helps traders focus on the section they need instead of keeping every control open at once.

How do I purchase a SherAlgo plan, and what payment methods are accepted?

Navigate to the Pricing section, select your chosen plan (Monthly, 3 Months, 6 Months, or 12 Months), and click the appropriate payment button. We accept cryptocurrency via CoinPal (54+ coins supported), as well as PayPal and major debit or credit cards through the PayPal platform. You will be redirected to a secure payment page to complete your transaction.

What happens after I complete my purchase?

For cryptocurrency payments via CoinPal, your license key and EA download link are sent automatically to your email once the payment is confirmed. For PayPal payments, our team manually reviews the payment and sends your license key and EA file within 24 hours. PayPal will also send its own payment receipt. Please check your inbox and spam/junk folder. If you don't receive the email within 24 hours, contact [email protected] with your payment details.

How do I install SherAlgo LayerPro on MetaTrader 5?

After receiving the EA file: 1) Open MetaTrader 5 on Windows. 2) Go to File > Open Data Folder. 3) Copy the EA file (.ex5) into MQL5 > Experts. 4) Restart MT5. 5) In Navigator, drag SherAlgo LayerPro onto a chart and enable "Allow Algo Trading." 6) Start from the compact panel view, then expand only the section you need. See the Installation Manual for the complete setup guide.

What changed in the upgraded SherAlgo interface?

The newer layout uses foldable working groups so the panel stays more compact by default. Core areas such as TRADE, RISK & PARAMS, MANAGE, and AUTO can be opened only when needed, which makes the control flow easier to read during active sessions and keeps advanced options from crowding the chart.

What is the recommended workflow in the new panel?

A practical flow is: build the setup in TRADE, review protection settings in RISK & PARAMS, supervise live exposure in MANAGE, and use AUTO only when you intentionally want assisted behavior enabled. This keeps planning, validation, and intervention separated more clearly than the older all-open style.

What are the system requirements for using SherAlgo LayerPro?

Platform: MetaTrader 5 (MT5). Operating System: Windows (Windows 7 or later recommended). Internet Connection: Stable internet for real-time monitoring. Hardware: Minimum 4GB RAM, 2GHz processor, and 100MB free disk space for MT5. Broker Compatibility: Compatible with any MT5 broker, but we recommend testing on a demo account first to ensure compatibility with your broker's settings.

Is SherAlgo compatible with my broker, and how do I test it?

SherAlgo is designed to work with any MetaTrader 5 broker, but broker-specific settings (e.g., leverage, spreads, or execution rules) may affect performance. To test: 1) Open a demo account with your broker on MT5. 2) Install the EA as described above. 3) Run the EA on the demo account for at least one week. 4) If you encounter issues, contact [email protected] for assistance.

Can I use SherAlgo on multiple charts or accounts?

Multiple Charts: Yes, you can use SherAlgo on multiple charts within the same MetaTrader 5 account without additional cost. Multiple Accounts: No, each MT5 account requires a separate purchase. If you need to use SherAlgo on other accounts, contact [email protected] to purchase additional access. You can also request a license transfer (up to 5 per license lifetime) by emailing [email protected] with your old and new MT5 account numbers.

Does SherAlgo LayerPro work with prop firm accounts like FTMO or The5%ers?

LayerPro is technically compatible with any MT5 account, including prop firm evaluation and funded accounts, because it is an execution panel rather than a signal bot. It does not meet the definition of an HFT EA, does not martingale, and does not copy external signals. Whether a specific prop firm permits LayerPro under their current EA policy is a question only they can answer — always verify your prop firm's automation rules before attaching the panel to a challenge or funded account.

What support is available if I have issues with SherAlgo?

We provide comprehensive support for installation, configuration, and usage. You can: Email [email protected] with your query, including a detailed description of the issue. Expect a response within 24-48 hours during business days (Monday to Friday, 9 AM to 5 PM GMT). Access the user manual and video tutorial included with your purchase for self-help guidance. If you encounter urgent issues, include "URGENT" in your email subject for prioritized support.

Can I switch or upgrade my plan after purchasing?

Yes. Contact [email protected] with your current plan details and the plan you wish to switch to. We will process your request and apply any credit from your current plan toward the new one. Requests are typically handled within 24 hours.

What should I do if I don't receive the EA file after payment?

If you don't receive the EA file within 24 hours of payment: 1) Check your inbox and spam/junk folder for an email from [email protected]. 2) Verify your payment confirmation email to ensure the transaction was successful. 3) Email [email protected] with your payment details (transaction ID, date, and plan purchased) and the email address used. 4) We'll investigate and send the EA file within 24 hours during business days.

What should I do if SherAlgo doesn't work as expected after installation?

1) Ensure the EA was installed correctly. 2) Verify your internet connection is active. 3) If the panel looks condensed, open the foldable groups and scroll before assuming controls are missing. 4) Check MT5 "Journal" and "Experts" messages for errors. 5) Test on a demo account to rule out broker-specific constraints. 6) Email [email protected] with the error details, your settings context, and a screenshot if needed.

Can I use SherAlgo on platforms other than MetaTrader 5, like MetaTrader 4?

No. SherAlgo is specifically designed for MetaTrader 5 (MT5) and is not compatible with MetaTrader 4 (MT4) or other trading platforms. MT5 offers advanced features that SherAlgo leverages, such as enhanced order types and real-time monitoring. If you're using MT4, you'll need to switch to an MT5 account with your broker.

Does SherAlgo guarantee profits, and what risks should I be aware of?

SherAlgo does not guarantee profits. It is a trading assistant tool designed to automate and optimize your trading strategies, but outcomes depend on market conditions, your strategy settings, and risk management practices. Forex trading carries a high level of risk, and you may lose some or all of your investment. Always use proper risk management, test on a demo account first, and consult a financial advisor if you're unsure about the risks involved.

Still have questions? [email protected]