Privacy Policy

Welcome to SherAlgo. At SherAlgo, your privacy is our priority. We are committed to safeguarding your information while you use the SherAlgo Layering Tool, a professional MetaTrader 5 Expert Advisor ("Service"), and interact with our website ("Website"). This Privacy Policy outlines our practices to ensure transparency, security, and trust, empowering you to trade with confidence. We value your partnership and are here to support you every step of the way.

1. Scope of This Policy

This Privacy Policy applies to the SherAlgo Layering Tool, a MetaTrader 5 Expert Advisor designed to enhance forex trading strategies, and the SherAlgo Website, which provides information, payment processing, and support resources. By using the Service or Website, you consent to the data practices described herein. We encourage you to read this policy carefully and reach out with any questions.

2. Information We Collect

We collect limited information to provide and improve the Service and Website, ensuring a seamless experience while prioritizing your privacy:

• Personal Information: When you purchase the Service or contact us via the Website, we collect your name, email address, and payment details through our secure payment processors, NowPayments and PayPal.
• Usage Data: We gather information about your interactions with the Website, such as your IP address, browser type, and pages visited, using cookies and similar technologies to enhance your experience.
• Trading Data: The SherAlgo Layering Tool operates locally on your MetaTrader 5 platform. We do not collect or store your MetaTrader 5 account data, trading history, or financial information—your trading activities remain private on your device.

3. How We Use Your Information

We use your information responsibly to support your trading journey and enhance your experience with the Service and Website:

• To process your purchase of the SherAlgo Layering Tool and deliver the Service (e.g., sending the EA file and instructions for MetaTrader 5).
• To communicate with you, including responding to inquiries and providing personalized support through the Website.
• To improve the Website and Service by analyzing usage patterns, ensuring we meet your needs effectively.
• To comply with legal obligations and protect our rights, maintaining a secure environment for all users.

4. Sharing Your Information

We value your trust and do not sell or share your personal information with third parties, except in the following limited cases:

• With our trusted payment processors, NowPayments and PayPal, to securely process your payment for the Service via the Website.
• With service providers who assist in operating the Website and Service (e.g., email services), under strict confidentiality agreements.
• If required by law or to protect our rights, safety, or property, ensuring compliance while safeguarding your privacy.

5. Security Measures

5.1 Our Commitment to Security

We implement robust security measures to protect your information. The SherAlgo Layering Tool operates locally on your MetaTrader 5 platform, ensuring your trading data remains on your device and is not transmitted to our servers. The Website uses industry-standard encryption (e.g., SSL/TLS) for data transmission and secure payment processing, safeguarding your personal and financial details.

5.2 Your Responsibilities

• Keep your MetaTrader 5 account credentials and SherAlgo license key secure to prevent unauthorized access to the Service.
• Use a secure device and internet connection when accessing the Website or using the Service on MetaTrader 5.
• Do not share your license key, as it is tied to a single MetaTrader 5 account, ensuring the integrity of your purchase.

6. Cookies and Tracking

We use cookies on the Website to enhance your experience, such as remembering your preferences and analyzing usage patterns. The SherAlgo Layering Tool does not use cookies, as it operates locally within MetaTrader 5. You can manage cookie preferences through our cookie consent banner on the Website or disable cookies in your browser settings, though this may affect Website functionality.

7. Your Rights

We respect your rights regarding your personal information collected through the Website. Depending on your jurisdiction, you may have the following rights:

• Access, correct, or delete your personal information.
• Object to or restrict the processing of your information.
• Request a copy of your data in a portable format.

To exercise these rights, please contact our support team at support@sheralgo.com. We will respond promptly to assist you.

8. Third-Party Links

The Website may contain links to third-party sites, such as NowPayments and PayPal for secure payment processing of the Service. We are not responsible for the privacy practices of these sites and encourage you to review their policies. We partner only with trusted providers to ensure your safety.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements for the Service and Website. Updates will be posted on this page with an effective date, and we encourage you to review this policy periodically. We will notify you of significant changes via email or a Website notice, ensuring transparency.

10. Contact Information

Your trust is important to us, and we are here to assist you. If you have any questions about this Privacy Policy, whether related to the SherAlgo Layering Tool for MetaTrader 5 or the Website, please contact our dedicated support team at support@sheralgo.com. We aim to respond to all inquiries within 24-48 hours during business days.